About Five Star CAM

Boutique by design. Credentialed by standard.

Five Star CAM is a community association management firm in metro Atlanta. We built the company around responsive communication, credentialed people, and a network of vendor partnerships that help associations get strong service at fair prices. We manage condos, HOAs, high-rises, and master-planned communities across the region.

How we're built

A firm, not a factory.

Most community association management firms chase door count. We don't. We take on associations we can serve well, and we keep the relationships long.

That choice shapes everything. Smaller portfolios per manager. More direct contact with the broker. Less churn. Documentation practices that hold up when the next board president takes over.

We work with communities that want partners, not vendors. Boards that care about what their communities look like in ten years, not just ten weeks.

Credentials

The credentials we hold, and why they matter.

Community association management doesn't require a license in Georgia. Anyone can hang a shingle. The Community Associations Institute (CAI) offers a three-step credential track that separates managers who have done the work from those who haven't. Our managers hold all three.

CMCA — Certified Manager of Community Associations

The CMCA is the entry credential. Holders pass a proctored exam covering governance, legal, budgeting and reserves, contracting, financial controls, risk management, facilities maintenance, meetings, and human resources. It's the baseline proof that a manager is knowledgeable, ethical, and professional.

The CMCA is administered by CAMICB and is dually accredited (NCCA and ISO/IEC 17024). It applies to condominiums, HOAs, housing cooperatives, and master-planned communities.

AMS — Association Management Specialist

The AMS is CAI's second-level credential. It requires the CMCA, a minimum of two years of direct management experience in financial, administrative, and facilities work, and the completion of CAI's M-200 level courses.

AMS holders maintain the credential through annual education and compliance with CAI's Professional Manager Code of Ethics.

PCAM — Professional Community Association Manager

The PCAM is CAI's highest designation. It requires five years of direct community association management experience, completion of every M-200 level course, the CMCA exam, and a peer-reviewed case study. Fewer than 4,000 managers worldwide hold it, in an industry with tens of thousands of community association managers.

When a board is hiring a management firm, the PCAM is the signal to look for. We encourage every board to ask every firm they consider: who on your team holds PCAM?

Across our team we hold PCAM, AMS, and CMCA. Credentials don't run an association on their own — you still need the right people, the right systems, and the right attention. But credentials raise the floor. They tell you a manager has studied the work, done the work, and been reviewed on the work.

Our team

Small firm, deep bench.

Five Star CAM is broker-led. Our broker holds all three CAI designations, including the PCAM, and works with every association we manage.

Community managers on our team carry the day-to-day relationships with boards and owners. Behind them sit operations and accounting roles that keep the books clean and the documentation organized. The team is small on purpose.

We don't list individual team members on our site. We'd rather be judged by the firm's credentials, the firm's work, and the firm's clients. If you'd like to meet the people who would be assigned to your association, we'll introduce them during the proposal process.

What we believe

A few principles we run on.

Partner, not vendor

We work with boards, not at them. We bring recommendations, we ask about the history of the community, and we respect what's already working.

Documentation over memory

Important conversations get written down. Next year's board should be able to understand why this year's board made the decisions it made.

Bespoke over templated

No two associations are the same. The HOA with the equestrian center doesn't need the same plan as the twelve-unit condo. We tailor.

Long-term over fast-turn

We'd rather help a reserve plan hold up for thirty years than win a bid by shaving a line item. Short-term thinking costs communities more in the long run.

See if we're a fit

Let's talk about your association.

Tell us about your community and we'll be in touch as soon as possible.

Request a proposal Where we work